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What Do Pharmacy Technicians Do?

What does a certified pharmacy technician or CPhT do?

According to the Bureau of Labor Statistics, pharmacy technicians help pharmacists dispense prescription medication to customers or health professionals. They mainly work in retail pharmacies and hospitals.

Duties

Pharmacy technicians typically do the following:

  • Collect information needed to fill a prescription from customers or health professionals
  • Measure amounts of medication for prescriptions
  • Package and label prescriptions
  • Organize inventory and alert pharmacists to any shortages of medications or supplies
  • Accept payment for prescriptions and process insurance claims
  • Enter customer or patient information, including any prescriptions taken, into a computer system
  • Answer phone calls from customers
  • Arrange for customers to speak with pharmacists if customers have questions about medications or health matters

Pharmacy technicians work under the supervision of pharmacists, who must review prescriptions before they are given to patients. In most states, technicians can compound or mix some medications and call physicians for prescription refill authorizations. Technicians may also need to operate automated dispensing equipment when filling prescription orders.

Pharmacy technicians working in hospitals and other medical facilities prepare a greater variety of medications, such as intravenous medications. They may also make rounds in the hospital, giving medications to patients.